Frigomat Gelato Making Equipment – Service

HTG Service (previously Taylor UK Service) is the dedicated service and warranty provider for Taylor by Frigomat gelato making equipment. Our team of directly employed, fully trained and accredited service technicians provide nationwide coverage, seven days a week.

HTG Service can provide a range of services for your Taylor by Frigomat Equipment. These include:

  • Customer Service & Support – Our Ipswich based call centre is manned seven days a week* providing technical advice, arranging spare parts supply and arranging reactive service calls.
  • Reactive Service Calls – Our Service Technicians work seven days a week providing national reactive service coverage.
  • Genuine OEM Spare Parts – We have a large UK stock holding of genuine OEM spare parts, consumables and accessories. HTG Service don’t compromise and only ever use and supply genuine parts and components.
  • Preventative Maintenance & Service Contracts – Our Aftersales department can tailor an ongoing service contract to fit your individual business needs. Contact our Aftersales Department for more details.
  • Operator Training – If you’ve changed staff members or would just like a refresher, you can arrange additional operator training from one of our field service technicians, or if you need something a little more food oriented, our in-house Chef/Trainer is on hand if you need a little more support or advice.
Taylor by Frigomat Gelato Making Equipment

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*Standard operating hours are 8.30am-5pm Monday to Friday, 9am-4.30pm Saturdays, and 9am-3.30pm Sundays. Out of hours calls will be answered and messages will be taken and responded to the next working day.