Request a Service Call

HTG Service Customer Service

Please complete the following enquiry form and a member of the HTG Service Customer Service Team will contact you to discuss your individual needs.

PLEASE NOTE: Completing this form DOES NOT automatically generate a reactive service call. To place a URGENT reactive service call, please phone us on 01473 350000

Request a Service Call
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Contact Us

If your Enquiry is URGENT, please phone the HTG Service Customer Service & Support Centre on 01473 350000 and talk to a member of our team.


Address: 106 Claydon Business Park, Great Blakenham, Ipswich, Suffolk, IP60NL, United Kingdom.

PLEASE NOTE: Standard operating hours are 8.30am-5pm Monday to Friday, 9am-4.30pm Saturdays, and 9am-3.30pm Sundays. Out of hours calls will be answered and messages will be taken and responded to the next working day.