Traditional & Bean-to-Cup Coffee Equipment – Service

HTG Service (previously Taylor UK Service) can provide reactive service cover and preventative maintenance on a wide range of professional coffee equipment, both traditional and bean-to-cup, with a focus on La Cimbali equipment. Our team of directly employed, fully trained and accredited service technicians and network of approved third-party service contractors provide nationwide coverage, seven days a week.

HTG Service can provide a range of services for your Professional Coffee Equipment. These include:

  • Customer Service & Support – Our Ipswich based call centre is manned seven days a week* providing technical advice, arranging spare parts supply and arranging reactive service calls.
  • Reactive Service Calls – Our Service Technicians work seven days a week providing national reactive service coverage.
  • Preventative Maintenance & Service Contracts – Our Aftersales department can tailor an ongoing service contract to fit your individual business needs. Contacts range from automatic quarterly posting of consumables, through to complete ‘Peace-of-Mind’ preventative maintenance. Contact our Aftersales Department for more details.
  • Annual P.S.S.R Testing – Our team of qualified engineers can perform essential annual pressure vessel tests on the boilers in your coffee equipment. A service which is required by most UK insurance companies.

Read more about PSSR testing here >>>

Since early 2000, it has been a regulatory requirement to have an annual PSSR boiler test carried out on your commercial coffee machine, both traditional and bean-to-cup.

Failure to do so can lead to invalid insurance and warranty. Enquire about our PSSR testing today!

La Cimbali Coffee Equipment

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*Standard operating hours are 8.30am-5pm Monday to Friday, 9am-4.30pm Saturdays, and 9am-3.30pm Sundays. Out of hours calls will be answered and messages will be taken and responded to the next working day.