PROFESSIONAL COFFEE EQUIPMENT

Traditional & Bean-to-Cup Coffee Equipment – Service

HTG Service (previously Taylor UK Service) can provide reactive service cover and preventative maintenance on a wide range of professional coffee equipment, both traditional and bean-to-cup, with a focus on La Cimbali equipment. Our team of directly employed, fully trained and accredited service technicians and network of approved third-party service contractors provide nationwide coverage, seven days a week.

HTG Service can provide a range of services for your Professional Coffee Equipment. These include:

Customer Service & Support – Our Ipswich based call centre is manned seven days a week* providing technical advice, arranging spare parts supply and arranging reactive service calls.
Reactive Service Calls – Our Service Technicians work seven days a week providing national reactive service coverage.
Preventative Maintenance & Service Contracts – Our Aftersales department can tailor an ongoing service contract to fit your individual business needs. Contacts range from automatic quarterly posting of consumables, through to complete ‘Peace-of-Mind’ preventative maintenance. Contact our Aftersales Department for more details.
Annual P.S.S.R Testing – Our team of qualified engineers can perform essential annual pressure vessel tests on the boilers in your coffee equipment. A service which is required by most UK insurance companies.

Since early 2000, it has been a regulatory requirement to have an annual PSSR boiler test carried out on your commercial coffee machine, both traditional and bean-to-cup.

Failure to do so can lead to invalid insurance and warranty. Enquire about our PSSR testing today!

If you’re looking for a new Professional Coffee Machine, go to www.baristatech.co.uk

Customer Service Team and our directly employed field technicians are on call 7 days a week, 364 days of the year.

Please note: Standard operating hours are 8.30am-5pm Monday to Friday, 9am-4.00pm Saturdays, and 9am-3.00pm Sundays and bank holidays. Out of hours calls will be directed to a voicemail and called back the following day.