Protect your investment and reduce downtime with our range of aftercare packages & services

HTG Service can offer a wide range of additional services following the purchase of new equipment from Taylor UK and Hubbard Systems.

Peace of Mind Contract – Taylor Soft Serve & Frozen Beverage Machines

Extend your service contract in to years 2, 3, 4 & 5…

Available on Taylor soft serve and frozen drinks equipment if taken out within the first twelve months of purchase.

Our Premium Peace Of Mind Package includes:

• Extended breakdown cover on mechanical and electrical components of the machine (inline with the standard manufacturers warranty). Excludes consumable components such as o-rings, scraper blades etc.
• Two Engineer PM Site Visits (approximately every 6 months) where your machine will be given a full health check and consumable components will be replaced.
• 20% off any consumable parts ordered from HTG Service.

Other Peace of Mind Packages are available, costs are machine/model dependent – contact us for more information.

Good Practice – Preventative Maintenance Packages – Taylor Soft Serve & Frozen Beverage Machines

Keep your machine in top working order with regulars preventative maintenance.

Available on Taylor soft serve and frozen drinks equipment, regardless of age*.

Our Premium Good Practice PM package includes:

• TWO preventative maintenance (PM) visits by a qualified Engineers which includes TWO Taylor PM kits (inc. scraper blades, Taylor lube). Your machine will be given a full health check and consumable components will be replaced.
• 10% OFF any consumable parts ordered from HTG Service

Other Good Practice Packages are available, costs are machine/model dependent – contact us for more information.

* PM visits are NOT reactive service calls. Equipment must be in good working order and operational when the engineer visits. Non-operational machines will require a reactive service call which is chargeable. Good Practice Packages are not warranties.

Coffee Machine PSSR Testing

HTG Service can facilitate annual PSSR testing for all traditional and bean-to-cup coffee machines. Since early 2000, it has been a legal requirement to have an annual PSSR boiler test carried out on your commercial coffee machine, both traditional and bean-to-cup. Failure to do so can lead to invalid insurance and warranty. Enquire about our PSSR testing today!

Contact our Aftercare Department on 01473 350000 or email aftersales@htgtrading.co.uk to discuss your individual aftercare requirements.

Contact Us

Complete the form below and one of our Customer Service Team will call you back to discuss your individual requirements.
PLEASE NOTE – completing this form will NOT generate a service call. Please contact us on 01473 350000 if you need to place a reactive service call.